Enterprise
Enterprise agreements for institutions
For organisations that need committed seats, administrative control, procurement-ready documentation and a named commercial relationship rather than a self-service plan.
Summary
An annual agreement for an organisation that needs committed seats, administrative control and a named commercial relationship.
Included
- Annual term with a committed seat count
- Organisation administration and user management
- Onboarding and configuration support
- Agreed support channel and response expectations
- A single approved quote covering fees, term and renewal
Not included
- Ownership of the platform or its source code
- Rebranding the product as your own — that is a white-label licence
- Unlimited AI generation, storage or compute beyond the agreed allowance
- Any uptime guarantee not written into the signed agreement
Enterprise pricing depends on seats, term, deployment scope and support level. Every enterprise engagement begins with a proposal, not a public price.
Best fit
Who this is for
Institutions rolling a product out across departments or campuses
Organisations that require procurement documentation and a written contract
Teams that need administrative controls and consolidated billing
What we will ask
Information that shapes the proposal
Scope
- Which product and which departments or campuses it covers
- Approximate seat count and expected growth over the term
- Whether you need hosted, branded or deployed software
- Required term length and preferred start date
Operational needs
- Administrative roles and reporting expectations
- Expected usage of metered capacity such as storage or AI features
- Support response expectations and escalation contacts
- Procurement, invoicing and currency requirements
Process
How a proposal works
Step 1
Tell us the requirement
Organisation, product, approximate seats, timeline and whether you need hosted, branded or deployed software.
Step 2
We scope and quote
A commercial manager prepares a written quote covering fees, term, allowances, exclusions, support and validity.
Step 3
Internal approval
Quotes are reviewed and approved internally before they are issued. Approved financial terms are locked; a change becomes a tracked revision.
Step 4
Written agreement
Nothing is binding until an agreement is signed. No obligation is created by making an enquiry.